Please note that the agreed deposit is non-refundable in all scenarios.

Refunds available on customer cancellation:

More than 28 days before day one of your hire: Full refund given minus non-refundable deposit.

Between 28 and 14 days before day one of your hire: 50% refund given minus non-refundable deposit.

Less than 14 days before day one of your hire: No refund given.